- Job Title Account Manager
- Salary £20k - 25k per year
- Location Winchester, Hampshire, England
- Reference JO0000005988
White Knight Recruitment are one of the leading, independent, Health & Social Care Recruitment agencies based in Colden Common, near Winchester, with an extremely established brand for 30 years.
Our office is currently going through a very exciting growth period and as part of this growth, we are looking for a Trainee Recruitment Consultant to join our established and experienced team.
We have an exciting opportunity for an Account Manager to join our Recruitment team based in the Winchester Area managing a large portfolio of Social Care clients based in and around the Portsmouth area.
This is a fantastic opportunity to join a company committed to providing quality services to vulnerable people within the Portsmouth area.
Main purpose of Job:
As the Account Manager you will manage the relationship with the client base, taking full ownership of customer satisfaction, ensuring you place temporary social care staff to meet their requirements and needs
The Account Manager will bring key values to their customers and the business by building trust, and ensuring they identify opportunities that benefit all parties. Your goal is to retain and develop loyal customers for a long-term mutually agreeable partnership.
The type of roles you will be recruiting for / managing are: Social care and Support workers mainly.
Responsibilities of the Account Manager will include but not limited to:
1.Management of client portfolio - retention and development.
2.Exhaust all opportunities within your client base.
3.Customer service - Making sure that the customer feels important and valued
4.Understand your customer
5.Handling complaints, challenging process, identifying improvements
6.Identify New sales leads
7.Fulfilling all the Customers' Requirements
8.Compliance of your workers - DBS checks, ID Checks - Supported by our internal Compliance team
The successful candidate will possess the following:
1.Understand the Social Care Sector
2.Worked within a Recruitment environment
3.Strong Communication skills
Office operating times are 9am to 5.30pm however with the nature of this role working outside these times is a must as the clients operate a 24/7 service. Please note work outside of core hours is limited and will not impact daily life, it will be last minute needs to cover sickness of staff etc.
You will be supplied with a laptop and mobile phone to give you full remote working capacity. Please note we can offer flexible working in the office.
- Category Health and Social Care
- Contract Permanent