Support Worker

Job description
Homelessness Support Worker
 
Basingstoke
 
Rate: £9.50-£10.50
 
Shifts: 7am to 7pm, 7am to 2pm and 7pm to 7am
 
Are you looking for a rewarding role to support people every day and provide a safe environment for them? Do you enjoy working in a role where every shift is different to the next? Then this could be the role for you.
 
You will be working as part of the team to provide support to our homeless clients. You will enjoy helping others by being on hand when they need you.
 
Your primary role will be to keep our service and the people that use it, safe. Your positive attitude towards your work and others will help to contribute to a great working environment.
 
Day in the Life of a Support Worker:
 
Be the first welcoming friendly face for people coming into the service
 
Provide informal support to clients and be a listening ear
 
Respond to incoming calls
 
Manage clients and their visitors within the building and any associated safety issues. Deal with any incidents that may arise and contact external services when necessary
 
Monitor the service and surrounding areas that are covered by CCTV
 
Carry out regular visual checks / fire checks on the interior and exterior of the buildings and car park, noting defects during the handover or via the communications book
 
Perform any other checks or tasks as directed by staff, referring issues to relevant person
 
Maintain clean and tidy communal areas
 
Provide detailed handovers to day staff, regarding client safety and support information
 
Work in accordance with Health and Safety regulations, policy, and procedure
 
Provide basic First Aid assistance until help arrives – Full training provided
 
Contract and contact the on-call manager where applicable
 
Support your colleagues
 
Essential requirements:
 
Experience of supporting someone with mental health, alcohol or drug problem
 
Non-judgmental and positive attitude
 
And what are the benefits?
 
Competitive hourly rate £9.50
 
5.6 weeks paid annual leave
 
Flexible hours to fit around your other commitments
 
Comprehensive training and ongoing support
 
The opportunity to progress your career
 
Auto-enrolment pension scheme