Support Worker (Generic)

Homeless Support Worker
Newbury, Wokingham, Andover, Basingstoke, Winchester, Southampton, Portsmouth, Fareham
Days, Evenings, Nights & Weekend shifts available
£10.20 p/h
We have an opportunity…
Are you looking for a rewarding role where you are able to support people every day and provide a safe environment for them? Do you enjoy working in a role where every shift is different to the next? Then this could be the role for you…
You will be working as part of the team to provide support to homeless client groups. You will love helping others by being on hand when they need you.
Your primary role will be to keep our service and the people that use it, safe. Your positive attitude towards your work and others will help to contribute to a great working environment.
Day in the Life of a Support Worker:
· Be the first welcoming friendly face for people coming into the service
· Provide informal support to clients and be a listening ear
· Respond to incoming calls
· Manage clients and their visitors within the building and any associated safety issues. Deal with any incidents that may arise and contact external services when necessary
· Monitor the service and surrounding areas that are covered by CCTV
· Carry out regular visual checks / fire checks on the interior and exterior of the buildings and car park, noting defects during the handover or via the communications book
· Perform any other checks or tasks as directed by staff, referring issues to relevant person
· Maintain clean and tidy communal areas
· Provide detailed handovers to day staff, regarding client safety and support information
· Work in accordance with Health and Safety regulations, policy, and procedure
· Provide basic First Aid assistance until help arrives – Full training provided
· Contract and contact the on-call manager where applicable
· Support your colleagues
Essential requirements:
Experience of supporting someone living with mental health or substance misuse.
Non-judgmental and positive attitude.
And what are the benefits?
·Competitive hourly rate £10.20
·5.6 weeks paid annual leave
·Flexible hours to fit around your other commitments
·Comprehensive training and ongoing support
·The opportunity to progress your career
·Auto-enrolment pension scheme